This page outlines what to expect after placing an order with Builders Howe, including order preparation, estimated delivery, shipment tracking, and assistance for shipping-related questions.
Shipping at a Glance
- Destination: United States
- Shipping Cost: Free Standard Shipping
- Order Processing: 1–2 Business Days (Monday–Friday)
- Estimated Transit: 4–7 Business Days (Monday–Friday)
After You Place an Order
Every order goes through a preparation stage before it leaves our facility. During this time, order details are verified, products are packed, and the shipment is prepared for pickup by the delivery carrier.
Orders received before 5:00 PM (GMT-5) normally begin processing on the same business day. During busy periods, preparation may require additional time.
Delivery Timeframes
Once your package has been shipped, most deliveries within the United States arrive within approximately 4–7 business days.
Delivery estimates are not guaranteed. Carrier schedules, weather conditions, holidays, and local delivery operations may occasionally extend transit times.
Shipment Tracking
You will receive two separate email notifications during the shipping process:
- An order confirmation after your purchase is completed.
- A shipping confirmation containing your tracking information once your package has been dispatched.
Tracking information may not appear immediately after shipment. In many cases, carriers require up to 48 hours before the first tracking update becomes visible.
Shipping Carriers
To provide reliable delivery across the United States, shipments may be handled by different carriers depending on the destination and available service.
- USPS
- UPS
- DHL
- Regional delivery providers when available
Need to Modify an Order?
If you notice incorrect shipping details or wish to cancel an order, contact support@buildershowe.com as soon as possible.
Requests can only be reviewed before fulfillment begins. Once an order has entered processing or has been transferred to the shipping carrier, changes may no longer be available.
Shipping Issues
If your package arrives damaged, contains the wrong item, or has another shipping-related issue, please contact our support team so we can investigate.
Including the information below will help us review your request more efficiently:
- Your order number.
- A short description of the problem.
- Photos of the item received.
- Photos of the original shipping packaging.
After reviewing the information provided, we will determine the most appropriate resolution for your order.